Privacy Policy

Effective Date: September 3, 2026

1. Introduction

This Privacy Policy explains how Shenzhen Huayousheng Energy Technology Co., Ltd. ("we", "us", or "our"), the operator of the website www.fywpower.com (the "Website"), collects, uses, discloses and protects personal information of visitors and business customers of the Website. We are a manufacturer and exporter of lithium polymer batteries, cylindrical lithium battery cells and battery packs, serving B2B customers worldwide.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use the Website.

2. Information We Collect

2.1 Information You Provide to Us

• When you submit an inquiry, request a quote, or use our "Contact Us" forms: your name, company name, country/region, e-mail address, telephone number, product category of interest, and the content of your message (which may include product specifications and quantities);
• When you communicate with us by e-mail, phone or other channels: the content of such communications and related business contact details;
• When you subscribe to our newsletters or marketing updates: your e-mail address and preferences.

2.2 Information Collected Automatically

• Log data: IP address, browser type and version, device information, operating system, pages visited, time and date of visits, referring URLs, and clickstream data;
• Cookies and similar technologies: see Section 6 below.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotations for our battery products;
• To process, fulfill and manage orders, including production, quality control, export documentation, shipping and after-sales service;
• To communicate with you about product updates, certifications and technical support;
• To send marketing communications and industry news, only where you have provided consent or where permitted by applicable law (you may opt out at any time);
• To improve and personalize the Website, its content and user experience;
• To maintain the security and integrity of the Website, and to prevent fraud or misuse;
• To comply with legal and regulatory obligations.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Performance of a contract: processing necessary to respond to your inquiry or to perform a contract with you;
• Legitimate interests: improving our products and services, securing the Website, and conducting B2B marketing with relevant business contacts;
• Consent: where you have given explicit consent, e.g., for receiving newsletters (consent may be withdrawn at any time);
• Legal obligation: where processing is required by applicable laws.

5. Information Sharing and Disclosure

We do not sell, rent or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: trusted third parties who help us operate the Website and our business (e.g., website hosting, analytics, e-mail delivery, logistics and shipping carriers), under contractual obligations of confidentiality and data protection;
• Legal compliance: when required by law, regulation, legal process or governmental request, or to protect our rights, safety and property;
• Business transactions: in connection with a merger, acquisition, reorganization or sale of assets, with appropriate notice to you.

6. Cookies and Similar Technologies

The Website uses cookies and similar technologies to improve functionality and analyze site usage. Cookies are small text files stored on your device. We use:

• Essential cookies: required for the basic operation of the Website;
• Analytics cookies: to understand how visitors use the Website (e.g., pages visited, session duration) so that we can improve content and performance;
• Preference cookies: to remember your choices and language settings.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

7. International Data Transfers

Our company is established in the People's Republic of China, and the Website is operated globally. Your personal information may be processed in China or in other countries where our service providers are located. When we transfer personal data across borders, we take appropriate safeguards (such as standard contractual clauses where required) to protect your information in accordance with this Privacy Policy and applicable law.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration or disclosure, including SSL encryption for data transmitted through the Website, restricted access controls, and secure storage practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we delete or anonymize it in a secure manner.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you;
• The right to rectify inaccurate or incomplete data;
• The right to erasure ("right to be forgotten");
• The right to restrict or object to certain processing;
• The right to data portability;
• The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
• The right to lodge a complaint with a supervisory authority.

If you are a resident of California, USA, you also have the right to know, delete and opt out of the "sale" or "sharing" of your personal information under the California Consumer Privacy Act (CCPA/CPRA). We do not sell your personal information.

To exercise any of these rights, please contact us using the details in Section 13. We will respond within the time frame required by applicable law. We may need to verify your identity before processing your request.

11. Children's Privacy

The Website is a business-to-business platform and is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

12. Third-Party Links

The Website may contain links to third-party websites (e.g., social media platforms, industry portals). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party website you visit.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

• Company: Shenzhen Huayousheng Energy Technology Co., Ltd. (深圳市华友盛能源技术有限公司)
• Website: www.fywpower.com
• Phone: +86-135-3023-7960
• Address: Shenzhen, Guangdong Province, China (Production base: Shuikou Subdistrict, Huicheng District, Huizhou City, Guangdong, China)

For privacy-related requests, please mark your message "Privacy Request" so that we can route it to the appropriate team.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The updated policy will be posted on this page with a revised "Effective Date". We encourage you to review this page periodically.